BlueIdea Fascial Massager – Chargeable

1. What types of surgical products do you offer?

We offer a wide range of surgical items including surgical instruments, disposable items, diagnostic tools, sterilization products, hospital furniture, orthopedic supports, and personal protective equipment (PPE).

2. Are your products registered and approved?

Yes, all our products are sourced from registered manufacturers and comply with health and safety regulations set by the relevant authorities in Pakistan.

3. Can I order medical equipment in bulk?

Absolutely! We welcome bulk orders for hospitals, clinics, pharmacies, and healthcare professionals. Please contact us directly for bulk pricing and availability.

4. Do you offer delivery services across Pakistan?

Yes, we provide nationwide delivery. Shipping charges and delivery time may vary based on your location and the size of the order.

5. How long does delivery take?

Standard delivery takes 2–5 working days. For remote areas, delivery might take slightly longer.

6. What are your payment methods?

We accept Cash on Delivery (COD), Bank Transfers, and EasyPaisa/JazzCash. Full payment details will be shared during the checkout process.

7. Can I return a product if it’s faulty or damaged?

Yes, we offer a return policy for damaged or defective products within 3 days of delivery. Please contact our support team with pictures or video evidence of the issue.

8. Is there any warranty on the medical equipment?

Warranty varies depending on the product and manufacturer. Please refer to the product details or contact us for specific warranty information.

9. Do you supply to clinics and hospitals?

Yes, we supply medical and surgical products to private clinics, hospitals, labs, and medical professionals throughout Pakistan.

10. How can I place an order?

You can place an order directly through our website, via WhatsApp, or by calling our customer support. For bulk orders, we recommend contacting us for personalized assistance.

11. Do you provide customer support after the purchase?

Yes, our customer support team is available to assist you with any product-related queries even after the purchase.

12. Are your products imported or locally made?

We offer both locally manufactured and imported surgical items depending on availability and customer preference.

13. Do you sell to individual customers or only businesses?

We sell to both individuals and businesses. Whether you're a doctor, hospital, or a home user, you can purchase from us.